Privacy Policy

How AI Calling Platform collects, uses, and protects information for account operations and business communication workflows.

This page is for general informational purposes and should be reviewed by legal counsel before production use.

Introduction

AI Calling Platform provides AI-powered communication tools for business operations. This policy explains the information we handle and why.

Information We Collect

We may collect account details, call-related metadata, operational logs, and platform usage information required to provide services.

Account Information

When you register, we collect information such as name, email, mobile number, authentication credentials, and assigned role.

Calling and Communication Data

Depending on platform usage, we may process call session details, transcripts, status events, and analytics used for service monitoring and improvements.

Uploaded Knowledge Base Documents

Documents uploaded for AI assistance may be processed to generate searchable context and improve response quality for configured agents.

Payment and Subscription Information

If payments and subscriptions are enabled, we process payment-related records and plan lifecycle data through configured payment providers.

How We Use Information

We use data to authenticate users, provide AI calling services, support role-based operations, troubleshoot issues, and protect platform security.

Data Security

We apply technical and operational controls to protect information. Access is restricted based on role permissions and business need.

Role-Based Access and Admin Monitoring

Admin and Super Admin roles may access broader operational information for governance, support, and compliance monitoring.

Google Login

If you use Google sign-in, we process profile information provided by Google for authentication and account linkage.

SMTP Emails

System emails such as welcome, password reset, and account notifications are sent using configured SMTP infrastructure.

Cookies and Local Storage

We use browser storage and related mechanisms to maintain login sessions, preferences, and secure access flow continuity.

Data Retention

Data may be retained as needed for service delivery, auditability, legal obligations, and platform operation requirements.

User Rights

You may request updates or removal of account information subject to contractual, legal, and security obligations.

Contact

For privacy questions, please contact the platform team through the Contact Us page.

Last Updated: May 12, 2026